Remote Inbound Donor Service Agent

ACD Direct; Fort Oglethorpe (GA); Remote; USD 17,000 - 25,000; Part time

Job summary

A client-oriented service provider is looking for experienced customer service professionals for their upcoming Winter Campaign. Applicants will take inbound calls primarily for donations, requiring a minimum of 6 months telephone experience. The role also demands excellent communication and typing skills with a certification process that must be completed within 14 days of acceptance. Successful candidates can expect competitive earning potential during this busy campaign period lasting through late December.

Qualifications

• Minimum 6 months formal telephone experience.
• Ability to work with minimal supervision.
• Strong listening skills required.
• Must complete certification within 14 days.

Responsibilities

• Answer inbound calls for donation collection.
• Prepare independently for calls using scripts.

Skills

Telephone experience

Computer knowledge

Typing speed 40 WPM

Self-motivation

Listening skills

Accuracy

Communication skills

Call control

Job description

A client-oriented service provider is looking for experienced customer service professionals for their upcoming Winter Campaign. Applicants will take inbound calls primarily for donations, requiring a minimum of 6 months telephone experience. The role also demands excellent communication and typing skills with a certification process that must be completed within 14 days of acceptance. Successful candidates can expect competitive earning potential during this busy campaign period lasting through late December.