Remote Inbound Donor Service Agent

ACD Direct; Oklahoma City (OK); In loco; USD 13.776 - 20.664; Part-time

Descrizione del lavoro

A customer service company is looking for experienced professionals for its Winter Campaign Project in Oklahoma City. As an Independent Contractor, you will answer calls and provide excellent customer service. Candidates should have at least 6 months of telephone experience, be self-motivated, and possess strong communication skills. The certification process must be completed within 14 days of acceptance, with onboarding available in just 48 hours. This role offers a unique opportunity to work remotely while helping charitable organizations.

Competenze

• Minimum 6 months formal telephone experience.
• Ability to type 40 WPM or higher.
• Strong listening skills and excellent communication abilities.
• Must demonstrate call control.

Mansioni

• Answer inbound calls from clients' enthusiastic callers.
• Provide services and expertise as an Independent Contractor.
• Complete the certification process within 14 days of acceptance.

Conoscenze

Telephone experience

Computer knowledge

Self-directed

Communication skills

Call control

Descrizione del lavoro

A customer service company is looking for experienced professionals for its Winter Campaign Project in Oklahoma City. As an Independent Contractor, you will answer calls and provide excellent customer service. Candidates should have at least 6 months of telephone experience, be self-motivated, and possess strong communication skills. The certification process must be completed within 14 days of acceptance, with onboarding available in just 48 hours. This role offers a unique opportunity to work remotely while helping charitable organizations.