Remote Inbound Donor Service Agent

ACD Direct; Fort Sill (OK); On-site; USD 16,531 - 20,664; Part time

Job summary

A leading customer service provider is seeking experienced professionals to assist with inbound calls for a Winter Campaign Project in Fort Sill, Oklahoma. Candidates need at least 6 months of telephone experience and must be self-directed, with strong communication skills. The project starts in late November, with a certification process that begins mid-October. This is a remote independent contractor position with the potential for increased earnings during a busy season.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Ability to work with minimal supervision.
• Strong listening skills necessary.
• Must be self-directed and self-motivated.

Responsibilities

• Answer inbound calls from clients' enthusiastic callers.
• Provide skills and expertise for donation calls.
• Complete the entire certification process within 14 days of acceptance.

Skills

Telephone communication

Listening skills

Type 40 WPM or higher

Self-directed

Excellent written communication

Excellent verbal communication

Job description

A leading customer service provider is seeking experienced professionals to assist with inbound calls for a Winter Campaign Project in Fort Sill, Oklahoma. Candidates need at least 6 months of telephone experience and must be self-directed, with strong communication skills. The project starts in late November, with a certification process that begins mid-October. This is a remote independent contractor position with the potential for increased earnings during a busy season.