Remote Inbound Donor Service Agent

ACD Direct; Fort Lupton (CO); Remote; USD 17,000 - 25,000; Part time

Job summary

A renowned call service provider is seeking experienced customer service professionals for a project spanning November to December. Candidates must have at least 6 months of telephone experience, be self-directed, and possess excellent communication skills. As an independent contractor, you will handle inbound calls and must complete a certification within 14 days of acceptance. This role offers a competitive earning potential during the busy campaign period.

Qualifications

• Minimum 6 months formal telephone experience, preferably in a call center.
• Ability to type 40 WPM or higher.
• Moderate level of computer knowledge.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Complete the entire certification process within 14 days.

Skills

Customer service

Strong listening skills

Excellent written communication

Excellent verbal communication

Self-motivated

Call control

Job description

A renowned call service provider is seeking experienced customer service professionals for a project spanning November to December. Candidates must have at least 6 months of telephone experience, be self-directed, and possess excellent communication skills. As an independent contractor, you will handle inbound calls and must complete a certification within 14 days of acceptance. This role offers a competitive earning potential during the busy campaign period.