Remote Inbound Donor Service Agent

ACD Direct; Fort Hunt (VA); Remote; USD 17,000 - 22,000; Part time

Job summary

A leading call service provider is looking for experienced customer service professionals for its upcoming Winter Campaign Project. As an Independent Contractor, you will handle inbound calls and assist with donations, contributing to a great cause. Candidates must have at least six months of telephone experience and must demonstrate strong communication and listening skills. Certification begins soon, and motivated individuals are prioritized. This role offers the chance to earn competitive pay over the busy holiday season.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Moderate level of computer knowledge.
• Strong listening skills and excellent written and verbal communication skills.

Responsibilities

• Take inbound calls from enthusiastic callers.
• Navigate the certification process within 14 days of acceptance.
• Assist clients with donations and orders over the phone.

Skills

Telephone experience

Computer knowledge

Self-directed

Listening skills

Communication skills

Job description

A leading call service provider is looking for experienced customer service professionals for its upcoming Winter Campaign Project. As an Independent Contractor, you will handle inbound calls and assist with donations, contributing to a great cause. Candidates must have at least six months of telephone experience and must demonstrate strong communication and listening skills. Certification begins soon, and motivated individuals are prioritized. This role offers the chance to earn competitive pay over the busy holiday season.