Remote Inbound Donor Service Agent

ACD Direct; Billings (MT); Remote; USD 17,000 - 22,000; Part time

Job summary

A work-at-home service provider in Billings is seeking experienced customer service professionals for their Winter Campaign Project. As an Independent Contractor, you will answer calls for non-profit organizations and must complete a certification process within 14 days. Ideal candidates have a minimum of 6 months of telephone experience, good computer knowledge, and excellent communication skills. This project starts in late November, offering significant earning potential for dedicated agents.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Ability to work with minimal supervision.
• Must be able to type 40 WPM or higher.
• Strong listening skills and excellent communication.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Provide customer service skills and expertise.
• Complete the certification process within 14 days.

Skills

Telephone experience

Computer knowledge

Self-motivation

Listening skills

Communication skills

Job description

A work-at-home service provider in Billings is seeking experienced customer service professionals for their Winter Campaign Project. As an Independent Contractor, you will answer calls for non-profit organizations and must complete a certification process within 14 days. Ideal candidates have a minimum of 6 months of telephone experience, good computer knowledge, and excellent communication skills. This project starts in late November, offering significant earning potential for dedicated agents.