Remote Inbound Donor Service Agent

ACD Direct; Clarksville (TN); Remote; USD 17,000 - 25,000; Part time

Job summary

A work-at-home service provider is seeking experienced customer service professionals for their Winter Campaign Project. The role involves answering inbound calls, maintaining call control, and completing a certification process. Candidates should have at least 6 months of telephone experience, strong communication skills, and the ability to work independently. This is a unique opportunity to earn during a busy campaign season while demonstrating your customer service expertise with enthusiastic callers.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Ability to work with minimal supervision.
• Strong listening skills and excellent communication skills.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Complete the certification process within 14 days of notification of acceptance.
• Demonstrate call control and accuracy during interactions.

Skills

Telephone experience

Computer knowledge

Typing (40 WPM or higher)

Listening skills

Communication skills

Self-directed

Call control

Job description

A work-at-home service provider is seeking experienced customer service professionals for their Winter Campaign Project. The role involves answering inbound calls, maintaining call control, and completing a certification process. Candidates should have at least 6 months of telephone experience, strong communication skills, and the ability to work independently. This is a unique opportunity to earn during a busy campaign season while demonstrating your customer service expertise with enthusiastic callers.