Remote Inbound Donor Service Agent

ACD Direct; Great Falls (MT); Remote; USD 17,000 - 25,000; Part time

Benefits offered by this job

Flexible work schedule

Job summary

A work-at-home business is seeking experienced customer service professionals for their Winter Campaign Project starting in late November. As an independent contractor, you will answer inbound calls, focusing on donation collection for non-profits. Ideal candidates should have at least 6 months of formal telephone experience, strong communication skills, and be self-directed. Certification begins October 15th, and you must be ready by November 15th. This project offers a competitive earning potential through December 31st.

Qualifications

• Minimum 6 months of formal telephone experience, preferably call center related.
• Able to work with minimal supervision and be self-directed.
• Strong listening and communication skills required.

Responsibilities

• Provide excellent customer service by answering inbound calls.
• Prepare for calls independently following scripts for donation collection.

Skills

Telephone experience

Computer knowledge

Typing speed 40 WPM or higher

Listening skills

Accuracy

Communication skills

Job description

A work-at-home business is seeking experienced customer service professionals for their Winter Campaign Project starting in late November. As an independent contractor, you will answer inbound calls, focusing on donation collection for non-profits. Ideal candidates should have at least 6 months of formal telephone experience, strong communication skills, and be self-directed. Certification begins October 15th, and you must be ready by November 15th. This project offers a competitive earning potential through December 31st.