Remote Inbound Donor Service Agent

ACD Direct; Kalispell (MT); On-site; USD 1,653,000 - 2,204,000; Part time

Job summary

A customer service firm is looking for experienced professionals for their Winter Campaign in Kalispell, Montana. As an Independent Contractor, you will answer calls for non-profit organizations. Candidates must have at least 6 months of telephone experience, typing skills of 40 WPM or higher, and excellent communication abilities. The certification process will begin on October 15, 2015, and candidates must be motivated to complete it by November 15. This role offers competitive earning potential during a busy campaign season.

Qualifications

• Minimum 6 months formal telephone experience, preferably in call center.
• Ability to work with minimal supervision.
• Strong listening skills and call control.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Complete certification process within 14 days of acceptance.

Skills

Telephone experience

Computer knowledge

Typing speed (40 WPM)

Self-motivation

Strong listening skills

Verbal communication

Written communication

Call control

Job description

A customer service firm is looking for experienced professionals for their Winter Campaign in Kalispell, Montana. As an Independent Contractor, you will answer calls for non-profit organizations. Candidates must have at least 6 months of telephone experience, typing skills of 40 WPM or higher, and excellent communication abilities. The certification process will begin on October 15, 2015, and candidates must be motivated to complete it by November 15. This role offers competitive earning potential during a busy campaign season.