Remote Inbound Donor Service Agent

ACD Direct; El Paso (TX); On-site; USD 17,000 - 30,000; Part time

Job summary

A work-from-home customer service company is seeking experienced customer service professionals to join their Winter Campaign. As an Independent Contractor, you will answer inbound calls related to donations for non-profit organizations. Candidates must have at least 6 months of telephone experience, be self-motivated, and demonstrate strong communication skills. Certification for the project begins on October 15th, with an earning potential based on performance. Join a team that values customer service excellence.

Qualifications

• Minimum 6 months formal telephone experience, preferably in a call center.
• Ability to work with minimal supervision and be self-motivated.
• Strong written and verbal communication skills.

Responsibilities

• Provide customer service for inbound calls.
• Handle order taking and donations for non-profit organizations.
• Complete the certification process within 14 days of acceptance.

Skills

Telephone experience

Computer knowledge

Typing speed 40 WPM or higher

Listening skills

Excellent communication skills

Job description

A work-from-home customer service company is seeking experienced customer service professionals to join their Winter Campaign. As an Independent Contractor, you will answer inbound calls related to donations for non-profit organizations. Candidates must have at least 6 months of telephone experience, be self-motivated, and demonstrate strong communication skills. Certification for the project begins on October 15th, with an earning potential based on performance. Join a team that values customer service excellence.