Remote Inbound Donor Service Agent

ACD Direct; Gary (IN); Remote; USD 17,000 - 25,000; Part time

Job summary

A work-at-home customer service company is seeking experienced professionals for their Winter Campaign Project. The role involves taking inbound calls for non-profit organizations, requiring at least 6 months of telephone experience and strong communication skills. Certification starts on October 15th, and you must complete the process within 14 days. Ideal candidates are self-motivated with good typing skills and a minimum WPM of 40. This project offers significant earning potential during its busy season.

Qualifications

• At least 6 months of formal telephone experience, preferably in a call center.
• Ability to work with minimal supervision.
• Accuracy and efficiency in tasks.

Responsibilities

• Answer inbound calls from clients' callers.
• Complete certification process within 14 days of acceptance.
• Prepare independently for calls.

Skills

Telephone experience

Computer knowledge

Typing speed of 40 WPM or higher

Self-directed

Strong listening skills

Excellent communication skills

Job description

A work-at-home customer service company is seeking experienced professionals for their Winter Campaign Project. The role involves taking inbound calls for non-profit organizations, requiring at least 6 months of telephone experience and strong communication skills. Certification starts on October 15th, and you must complete the process within 14 days. Ideal candidates are self-motivated with good typing skills and a minimum WPM of 40. This project offers significant earning potential during its busy season.