Remote Healthcare Virtual Assistant (EMR/EHR Admin)

Wing Assistant - India; Berkeley (CA); On-site; USD 1,033,000 - 1,309,000; Full time

Benefits offered by this job

Performance Incentives

Job Security and Stability

Paid Training

Inclusive Culture

Upskilling Opportunities

100% Work-From-Home

Supportive Team

Career Growth

Fun Work Environment

Holiday & Overtime Pay

Job summary

Wing is seeking a Healthcare Virtual Assistant for a remote role to support patient intake, scheduling, and data entry across EMR/EHR systems. The candidate should have a medical background, strong English communication, and experience with healthcare privacy regulations.

Responsibilities include handling insurance questions, processing claims, and maintaining confidential records while collaborating with the Managing Physician and healthcare teams.

Qualifications

• Bachelor’s degree in medical fields or the pharmaceutical-related industry.
• At least 1-year experience as a Medical Virtual Assistant.
• Excellent English communication skills both written and verbal (C1 or higher).
• Solid understanding of medical terminologies and practices.
• Proficient in EHR/EMR systems and ability to troubleshoot common technical issues.
• Understanding of healthcare privacy regulations (HIPAA).
• Strong interpersonal and organizational skills with keen attention to detail.
• Tech savvy and familiar with current technologies like desktop sharing, cloud services, and VoIP.

Responsibilities

• Document new patient and referral intake.
• Manage appointment bookings, cancellations, and rescheduling for patients and healthcare providers.
• Input patient information, medical records (CPT, ICD-10, HCPCS), and billing date into EMR/EHR systems.
• Assist with processing insurance claims, verifying patient insurance information, and handling billing inquiries.
• Respond to incoming patient inquiries, providing information and directing them to the appropriate healthcare professional.
• Assist in analyzing healthcare data, preparing reports, and maintaining records.
• Ensure HIPAA compliance and patient confidentiality.
• Coordinate sending medical records to departments and providers as directed by the Managing Physician.
• Ad hoc tasks.

Skills

Bachelor degree in medical field

1-year experience as Medical Virtual/"

HIPAA compliance knowledge

Excellent English communication

Interpersonal skills

Attention to detail

Tech savvy (desktop sharing, cloud, Vo

Education

Bachelor’s degree in medical fields or pharmaceutical-related industry

Tools

EHR/EMR systems

VoIP

Cloud services

Desktop sharing tools

Job description

Wing is seeking a Healthcare Virtual Assistant for a remote role to support patient intake, scheduling, and data entry across EMR/EHR systems. The candidate should have a medical background, strong English communication, and experience with healthcare privacy regulations.

Responsibilities include handling insurance questions, processing claims, and maintaining confidential records while collaborating with the Managing Physician and healthcare teams.