Remote Healthcare Virtual Assistant (RN/USRN) – 100% WFH

Wing Assistant - India; Berkeley (CA); On-site; USD 28,000 - 39,000; Part time

Benefits offered by this job

Health Insurance (HMO)

Performance Incentives

Job Security and Stability

Paid Training

Inclusive Culture

Upskilling Opportunities

100% Work-From-Home

Supportive Team

Career Growth

Fun Work Environment

Holiday & Overtime Pay

Job summary

Wing is seeking a Healthcare Virtual Assistant (RN/USRN) to work remotely from the US or international locations. The role supports patient communication, referrals, and scheduling while maintaining EMR accuracy and HIPAA compliance.

Responsibilities include calling patients, processing referrals, ordering labs, and using Avaya soft phone to coordinate with providers. Prior healthcare experience and strong English are essential; graveyard shifts may be required.

Qualifications

• RN license required (Philippines or USRN).
• Minimum 1 year of experience as Medical Virtual Assistant.
• Experience in patient care preferred in family/acute/clinical settings.
• Excellent English communication skills (C1).
• Solid medical terminology knowledge and accurate EMR usage.
• Knowledge of HIPAA and privacy regulations.
• Strong interpersonal, organizational, and time-management skills.
• Tech-savvy with desktop sharing, cloud services, and VoIP.
• Willing to work a graveyard shift.

Responsibilities

• Call patients to relay test results in a timely and professional manner.
• Create and process referrals for specialized healthcare providers.
• Order labs and imaging while coordinating and scheduling appointments.
• Maintain EMR accuracy and compliance.
• Adhere to HIPAA and patient confidentiality.
• Use Avaya soft phone to interact with patients and healthcare providers.
• Perform ad hoc tasks to support the healthcare team.

Skills

RN License

Medical VA experience

English proficiency

EMR/EHR knowledge

HIPAA compliance

Interpersonal skills

Time management

Tech literacy

Graveyard shift suitability

Tools

Avaya soft phone

Job description

Wing is seeking a Healthcare Virtual Assistant (RN/USRN) to work remotely from the US or international locations. The role supports patient communication, referrals, and scheduling while maintaining EMR accuracy and HIPAA compliance.

Responsibilities include calling patients, processing referrals, ordering labs, and using Avaya soft phone to coordinate with providers. Prior healthcare experience and strong English are essential; graveyard shifts may be required.