Remote Medical Virtual Assistant - Patient Care & Admin

Winning Assistants; United States; Remote; USD 7,000 - 8,000; Full time

Benefits offered by this job

Dedicated HR & Contractor Support Team

HIPAA & Cybersecurity Training + Certification

Performance-Based Incentives

Client-Approved Paid or Unpaid Time Off

Job summary

Winning Assistants is looking for a Medical Virtual Assistant to provide exceptional support to patients. You will be responsible for managing patient inquiries, administrative coordination, and providing executive support.

The role requires a clear U.S. accent and strong problem-solving skills, with 40+ hours per week of work. Candidates with healthcare experience will be prioritized. The position is remote-friendly, emphasizing flexibility and adaptability.

Qualifications

• Professional U.S. accent is a must.
• Experience in healthcare or telemedicine is preferred.
• Proven customer service experience with a focus on empathy.

Responsibilities

• Provide exceptional customer service and support to patients.
• Manage appointment scheduling and follow up on consultations.
• Perform administrative tasks including data entry and email management.

Skills

Excellent verbal and written English communication skills

Strong customer service and patient support experience

Strong problem-solving and critical-thinking abilities

Ability to handle difficult customers

High level of reliability and attention to detail

Tools

Slack

Salesforce

WhatsApp

Skype

CRM Systems

Proprietary EHR Platform

Job description

Winning Assistants is looking for a Medical Virtual Assistant to provide exceptional support to patients. You will be responsible for managing patient inquiries, administrative coordination, and providing executive support.

The role requires a clear U.S. accent and strong problem-solving skills, with 40+ hours per week of work. Candidates with healthcare experience will be prioritized. The position is remote-friendly, emphasizing flexibility and adaptability.