Healthcare Virtual Assistant - HIPAA-Savvy Admin & Scheduling

Winning Assistants; United States; Remote; USD 7,000 - 10,000; Full time

Benefits offered by this job

HIPAA training provided

Performance incentives

Contractor resources and support

Flexible scheduling

Job summary

Winning Assistants is seeking a Healthcare Virtual Assistant to support patient communications, scheduling, insurance verifications, and billing workflows from a remote US-based setup.

The role requires at least 1 year in healthcare, strong CharmHealth EMR experience, and professional communication skills. You will collaborate with a small team, learn HIPAA training, and may engage in social media support as needed.

Qualifications

• At least 1 year of experience in a healthcare-related role.
• Strong medical/healthcare administration background.
• Experience with CharmHealth EMR and ability to teach its advanced features.
• Experience with insurance verification, prior authorizations, credentialing, claims, and billing.
• Excellent attention to detail, especially when reviewing clinical documentation.
• Professional communication, phone etiquette, and customer service skills.

Responsibilities

• Answer patient calls and emails with professionalism and empathy.
• Schedule, reschedule, and confirm appointments.
• Manage new-patient intake and required paperwork.
• Coordinate scheduling for primary care, mental health, weight-loss, and cosmetic services.
• Verify insurance eligibility and benefits.
• Process prior authorizations before patient visits.
• Coordinate provider credentialing and follow up with insurance companies.
• Track insurance verifications and assist with claim issues.
• Review clinical notes completed in CharmHealth EMR for accuracy and completeness.
• Flag documentation errors or missing information.
• Prepare billing paperwork and forward completed documentation to the billing team.
• Coordinate mental health medication check-ins and other patient follow-ups.
• Support general administrative and operational tasks.
• Assist with Facebook content creation and posting when needed.

Skills

Healthcare experience

CharmHealth EMR

English communication

Attention to detail

Tools

CharmHealth EMR

Job description

Winning Assistants is seeking a Healthcare Virtual Assistant to support patient communications, scheduling, insurance verifications, and billing workflows from a remote US-based setup.

The role requires at least 1 year in healthcare, strong CharmHealth EMR experience, and professional communication skills. You will collaborate with a small team, learn HIPAA training, and may engage in social media support as needed.