Remote Healthcare VA - 100% Work-From-Home, Growth

Wing Assistant - India; Berkeley (CA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Performance Incentives

Job Security and Stability

Paid Training

Inclusive Culture

Upskilling Opportunities

100% Work-From-Home

Supportive Team

Career Growth Opportunities

Fun Work Environment

Holiday & Overtime Pay

Job summary

Wing is seeking a Healthcare Virtual Assistant to support patient intake, appointments, and data entry in a remote setting. You will work with EMR/EHR systems, assist with insurance claims, and respond to patient inquiries while ensuring HIPAA compliance.

The ideal candidate possesses a medical background, 1+ year VA experience, excellent English, and strong organizational skills. This role is remote with US work hours and opportunities for growth.

Qualifications

• Bachelor’s degree in medical fields or the pharmaceutical-related industry.
• At least 1-year experience as a Medical Virtual Assistant.
• Excellent English communication skills both written and verbal (At least C1 level).
• Solid understanding of medical terminologies and practices.
• Proficient in EHR/EMR systems and ability to troubleshoot common technical issues.
• Understanding of healthcare privacy regulations.
• Strong interpersonal skills.
• Solid organizational & time management skills with keen attention to details.
• Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and VoIP.
• Able to work on a graveyard shift.

Responsibilities

• Document new patient and referral intake.
• Manage appointment bookings, cancellations, and rescheduling for patients and healthcare providers.
• Input patient information, medical records (CPT, ICD-10, HCPCS), and billing date into EMR/EHR systems.
• Assist with processing insurance claims, verifying patient insurance information, and handling billing inquiries, concerns, and documentation.
• Respond to incoming patient inquiries, providing information and directing them to the appropriate healthcare professional.
• Assist in analyzing healthcare data, preparing reports, and maintaining records.
• Ensure HIPAA compliance, privacy regulations, and maintenance of patient confidentiality.
• Coordinate the sending of medical records to various departments, healthcare providers, and professionals as directed by the Managing Physician.
• Ad hoc tasks

Skills

Medical terminology

EHR/EMR proficiency

HIPAA compliance

English communication

Time management

Interpersonal skills

Technical savvy

Night shift availability

Education

Bachelor’s degree in medical fields or pharmaceutical-related industry

Tools

EMR/EMR systems

VoIP

Desktop sharing

Cloud services

Job description

Wing is seeking a Healthcare Virtual Assistant to support patient intake, appointments, and data entry in a remote setting. You will work with EMR/EHR systems, assist with insurance claims, and respond to patient inquiries while ensuring HIPAA compliance.

The ideal candidate possesses a medical background, 1+ year VA experience, excellent English, and strong organizational skills. This role is remote with US work hours and opportunities for growth.