Remote Global Account Director (Biopharma)

Norstella; Providence (RI); Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical and Prescription Drug Benefits

Health Savings Accounts (HSA) or Flex

Dental & Vision Benefits

Basic Life and AD&D Benefits

401k Retirement Plan with CompanyMatch

Company Paid Short & Long-TermDisabl

Parental Leave

Paid Time Off & Holidays

Job summary

Norstella is seeking a Global Account Director to grow and maintain an existing Biopharma client base through renewal and expansion of long-term partnerships. You will serve as a trusted advisor for senior leaders and align Citeline’s solutions with client priorities to drive value.

You will lead strategic account planning, manage cross-functional collaboration, and leverage Salesforce to maintain pipeline and forecasts. Remote US-based. Up to 50% travel as needed.

Qualifications

• 5+ years of experience in similar roles preferred.
• Account leadership experience expanding business with clients by engaging key stakeholders.
• Strategic perspective with account plans to align internal teams and client goals.
• Contracting/negotiation experience in dynamic environments.
• Deep knowledge of the pharmaceutical industry and client language.
• Consultative sales skills including market research, prospecting, and closing.

Responsibilities

• Achieve quarterly and annual sales targets.
• Understand client business including structure, performance, strategy and leadership.
• Execute account/territory plans to drive retention, renewals and new bookings.
• Identify opportunities or risks at strategic and tactical levels.
• Align product offerings with client needs and feedback.
• Collaborate with internal teams to drive success (SDR, Client Success, Solution Consulting, Analytics).
• Document activities and provide accurate SFDC pipeline reports and forecasts.

Skills

Account leadership

Strategic planning

Sales forecasting

Relationship management

Negotiation

Salesforce (SFDC)

Tools

Salesforce (SFDC)

Job description

Norstella is seeking a Global Account Director to grow and maintain an existing Biopharma client base through renewal and expansion of long-term partnerships. You will serve as a trusted advisor for senior leaders and align Citeline’s solutions with client priorities to drive value.

You will lead strategic account planning, manage cross-functional collaboration, and leverage Salesforce to maintain pipeline and forecasts. Remote US-based. Up to 50% travel as needed.