Remote Global Account Director - Biopharma

Norstella; Pierre (SD); Remote; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical and Prescription Drug Benefits

Health Savings Accounts (HSA) or FSA

Dental & Vision Benefits

Basic Life and AD&D Benefits

401k Retirement Plan with CompanyMatch

Disability Insurance

Paid Parental Leave

Paid Time Off & Company Holidays

Job summary

Norstella is seeking a Global Account Director to grow and manage Biopharma client relationships from a remote US location. You will steward renewals, expand partnerships, and guide strategic account plans across product suites to maximize value and retention.

This role requires senior stakeholder engagement, strategic sales expertise, and cross-team collaboration. You will work with Citeline’s data and AI solutions to align client priorities with the company’s offerings, driving high-visibility

Qualifications

• Experience leading strategic accounts in life sciences or pharma.
• Ability to build long-term partnerships with senior stakeholders.
• Strong contract negotiations and risk management.

Responsibilities

• Meet/exceed quarterly and annual sales targets.
• Understand client business to align Citeline solutions with strategic goals.
• Execute account plans to drive retention, renewals, and new bookings.
• Identify opportunities and risks at strategic and tactical levels.
• Demonstrate deep knowledge of client base to tailor offerings.
• Coordinate with internal teams (SDR, Client Success, Solution Consulting) to drive success.
• Collaborate with Product and Client Success to incorporate client feedback.
• Document sales activities in SFDC and maintain forecasts weekly.
• All responsibilities to end with this bullet.

Skills

Account Leadership

Strategic Thinking

Contract Negotiation

Pharma Industry Knowledge

Consultative Sales

Collaboration

High Close Ratios

Team Support

Job description

Norstella is seeking a Global Account Director to grow and manage Biopharma client relationships from a remote US location. You will steward renewals, expand partnerships, and guide strategic account plans across product suites to maximize value and retention.

This role requires senior stakeholder engagement, strategic sales expertise, and cross-team collaboration. You will work with Citeline’s data and AI solutions to align client priorities with the company’s offerings, driving high-visibility