Remote Global Biopharma Accounts Director

Norstella; Jackson (MS); Remote; USD 150,000 - 200,000; Full time

Benefits offered by this job

Medical and Prescription Drug Benefits

Health Savings Accounts (HSA) or FSA

Dental & Vision Benefits

Basic Life and AD&D Benefits

401k Retirement Plan with CompanyMatch

Short & Long-Term Disability

Paid Parental Leave

Paid Time Off & Holidays

Job summary

Norstella is seeking a Global Account Director to grow and maintain an existing Biopharma client base, focusing on renewal and expansion of long-term partnerships. You will serve as a trusted advisor to client leadership and tailor Citeline’s solutions to meet strategic business priorities.

Travel up to 50% and a remote US location enable you to engage with clients across the region. You will collaborate with cross-functional teams and leverage your deep industry knowledge to maximize value and

Qualifications

• 5+ years of experience in similar roles preferred.
• Account leadership experience expanding business with clients by engaging key stakeholders to understand their needs and provide value.
• Strategic account planning to ensure alignment across internal teams, identifying risks and opportunities.
• Led contract negotiations in rapidly changing environments by proactively identifying risks and opportunities.

Responsibilities

• Be accountable to achieve and exceed the agreed quarterly and annual sales targets.
• Understand client business including organizational structure, performance and leadership.
• Execute comprehensive account and territory plan to drive retention, renewal uplift and new bookings.
• Proactively identify opportunities or address risks at strategic and tactical levels.
• Demonstrate deep knowledge of client base to align Citeline offerings with client needs.
• Coordinate with internal teams to drive success and share client feedback for improvement.
• Collaborate with Product management and Client Success to relay client feedback and enhance offerings.
• Use SFDC to document sales activities and provide weekly pipeline and forecast updates.
• Ad hoc duties as assigned.

Skills

Account leadership

Strategic perspective

Contracting skills

Pharmaceutical industry knowledge

Consultative sales

Collaboration

High close ratios

5+ years exp

Job description

Norstella is seeking a Global Account Director to grow and maintain an existing Biopharma client base, focusing on renewal and expansion of long-term partnerships. You will serve as a trusted advisor to client leadership and tailor Citeline’s solutions to meet strategic business priorities.

Travel up to 50% and a remote US location enable you to engage with clients across the region. You will collaborate with cross-functional teams and leverage your deep industry knowledge to maximize value and