Remote Global Account Director - Biopharma Growth

Norstella; Phoenix (AZ); Remote; USD 180,000 - 260,000; Full time

Benefits offered by this job

Medical and Prescription Drug Benefits

Health Savings Accounts (HSA) or FSA

Dental & Vision Benefits

401k Retirement Plan with CompanyMatch

Company Paid Short & Long-Term Disabil

Job summary

Norstella is seeking a Global Account Director to grow and maintain Biopharma client relationships, renewing and expanding long-term partnerships. You will act as a trusted advisor, guiding clients on Citeline’s data and AI solutions to meet strategic objectives.

Travel up to 50% and remote US work mode are supported as you lead cross-functional teams to drive retention, expansion, and new bookings while leveraging SFDC for forecasting.

Qualifications

• 5+ years in similar roles preferred.
• Proven ability to expand business with clients by understanding needs and delivering value.
• Strategic account planning to align internal teams and opportunities.
• Contract negotiations in dynamic environments.
• Ability to speak pharma industry language and value of Citeline’s solutions.

Responsibilities

• Achieve and exceed quarterly and annual sales targets.
• Understand client business, structure, performance and leadership.
• Execute account and territory plans to drive retention, renewal uplift, and new bookings.
• Identify opportunities or risks at strategic and tactical levels.
• Demonstrate deep knowledge of client base and align product offerings.
• Lead planning execution with internal teams to drive success.
• Collaborate with Product and Client Success to feedback and improve offering.
• Document sales activities and forecast in SFDC.
• Ad hoc duties as assigned.

Skills

Account leadership

Strategic perspective

Consultative sales

Collaboration

High close ratios

Tools

SFDC

Job description

Norstella is seeking a Global Account Director to grow and maintain Biopharma client relationships, renewing and expanding long-term partnerships. You will act as a trusted advisor, guiding clients on Citeline’s data and AI solutions to meet strategic objectives.

Travel up to 50% and remote US work mode are supported as you lead cross-functional teams to drive retention, expansion, and new bookings while leveraging SFDC for forecasting.