Remote Global Account Director – Biopharma

Norstella; Annapolis (MD); Remote; USD 150,000 - 210,000; Full time

Benefits offered by this job

Medical & Rx Benefits

HSA/FSA

Dental & Vision Benefits

Life & AD&D Benefits

401k Retirement Plan with Company Matc

Disability Insurance

Parental Leave

PTO & Holidays

Job summary

Norstella, a leader in global life sciences data and AI, is hiring a Global Account Director for Citeline. You will grow and maintain Biopharma client relationships, renewals, and expansions while advising leaders on how Citeline’s solutions drive business priorities.

You will manage long-term partnerships, develop account plans, and work with cross-functional teams to deliver value. Travel up to 50% and remote US work are expected.

Qualifications

• 5+ years of experience in similar roles preferred.
• Account Leadership: expand business with clients by engaging key stakeholders.
• Strategic Perspective: build account plans to align internal teams and uncover risks/opportunities.
• Contracting Skills: led negotiations in dynamic environments.
• Pharma Industry Knowledge: speak the life sciences language and value of Citeline’s solutions.
• Consultative Sales Skills: research, prospect, develop, and close opportunities.
• Collaboration: work with internal and client teams as a partner.
• High Close Ratios: strong presentation, negotiation, and closing skills.
• Desire to be the best in the team while helping colleagues improve.

Responsibilities

• Be accountable to achieve and exceed quarterly and annual sales targets.
• Understand each client’s business including structure, performance and strategy.
• Execute comprehensive account plans to drive retention, renewals, and new bookings.
• Identify opportunities or risks at strategic and tactical levels.
• Demonstrate deep knowledge of clients to align Citeline offerings.
• Lead end-to-end planning with internal teams to drive success.
• Collaborate with Product Management and Client Success to improve offerings.
• Document activities in SFDC and maintain accurate forecasts.
• Ad hoc duties as assigned.

Skills

Account Leadership

Strategic Perspective

Contracting Skills

Pharma Industry Knowledge

Consultative Sales Skills

Collaboration

High Close Ratios

Team Collaboration

Education

5+ years in similar roles

Tools

SFDC (Salesforce)

Job description

Norstella, a leader in global life sciences data and AI, is hiring a Global Account Director for Citeline. You will grow and maintain Biopharma client relationships, renewals, and expansions while advising leaders on how Citeline’s solutions drive business priorities.

You will manage long-term partnerships, develop account plans, and work with cross-functional teams to deliver value. Travel up to 50% and remote US work are expected.