Remote Global Account Director – Biopharma Partnerships

Norstella; Montpelier (VT); Remote; USD 150,000 - 210,000; Full time

Benefits offered by this job

Medical and Prescription Drug Benefits

Health Savings Accounts (HSA) or FSA

Dental & Vision Benefits

Basic Life and AD&D Benefits

401k Retirement Plan with CompanyMatch

Company Paid Short & Long-TermDiscapn?

Job summary

Norstella is hiring a Global Account Director to grow and maintain a Biopharma client base through renewal and expansion of long-term partnerships. You will be a trusted advisor, aligning Citeline’s solutions with client priorities and driving revenue.

You will lead account plans, coordinate with internal teams, and leverage Salesforce to manage opportunities and forecasts. Travel up to 50% and remote US work are expected.

Qualifications

• 5+ years of experience in similar roles preferred.

Responsibilities

• Be accountable to achieve and exceed quarterly and annual sales targets.
• Understand client business including structure, performance and leadership.
• Execute an account and territory plan to drive retention, renewal uplift, and new bookings.
• Identify opportunities or risks at strategic and tactical levels.
• Demonstrate deep knowledge of client base to align Citeline offerings with needs.
• Manage full cycle planning with internal teams to drive success.
• Collaborate with Product Management & Client Success to incorporate feedback.
• Utilize SFDC to document sales activities and provide accurate forecasts.
• Ad hoc duties as assigned.

Skills

Account Leadership

Strategic Perspective

Contracting Skills

Pharma Industry Knowledge

Consultative Sales

Collaboration

High Close Ratios

Team Support

Tools

SFDC (Salesforce)

Job description

Norstella is hiring a Global Account Director to grow and maintain a Biopharma client base through renewal and expansion of long-term partnerships. You will be a trusted advisor, aligning Citeline’s solutions with client priorities and driving revenue.

You will lead account plans, coordinate with internal teams, and leverage Salesforce to manage opportunities and forecasts. Travel up to 50% and remote US work are expected.