Remote Global Biopharma Accounts Director

Norstella; Topeka (KS); Remote; USD 150,000 - 190,000; Full time

Benefits offered by this job

Medical and Prescription Drug Benefits

Health Savings Accounts (HSA) or FSA

Dental & Vision Benefits

401k Retirement Plan with CompanyMatch

Paid Parental Leave

Paid Time Off & Company Holidays

Job summary

Norstella is seeking a Global Account Director to grow and maintain a Biopharma client base, expanding long-term partnerships and serving as a trusted advisor. The role focuses on renewal and expansion of accounts within Citeline’s solutions portfolio.

You will engage senior leaders, drive strategic account planning, and collaborate with cross-functional teams to maximize client value and retention. Remote US travel up to 50% is required.

Qualifications

• 5+ years in global account roles preferred.
• Proven ability to expand business with biopharma clients.
• Strategic account planning and risk/opportunity management.
• Led contract negotiations in dynamic environments.
• Deep knowledge of pharmaceutical industry language.

Responsibilities

• Achieve quarterly and annual sales targets.
• Understand client business, structure, performance and strategy.
• Execute account and territory plans to drive retention and renewals.
• Identify opportunities and mitigate risks at strategic levels.
• Align Citeline offerings to client needs.
• Lead full cycle planning with internal teams to drive success.
• Collaborate with Product, Client Success, and Analytics for improvements.
• Document sales activities in SFDC and provide forecasts weekly.
• Ad hoc duties as assigned.

Skills

Account Leadership

Strategic thinking

Contract negotiations

Consultative selling

Collaboration

Close ratios

Team player

Tools

SFDC

Job description

Norstella is seeking a Global Account Director to grow and maintain a Biopharma client base, expanding long-term partnerships and serving as a trusted advisor. The role focuses on renewal and expansion of accounts within Citeline’s solutions portfolio.

You will engage senior leaders, drive strategic account planning, and collaborate with cross-functional teams to maximize client value and retention. Remote US travel up to 50% is required.