Remote Global Accounts Director - Biopharma

Norstella; Nashville (TN); Remote; USD 140,000 - 190,000; Full time

Benefits offered by this job

Medical and Prescription Drug Benefits

HSA or FSA

Dental & Vision Benefits

Life and AD&D Benefits

401k Retirement Plan with CompanyMatch

Disability – Short & Long-Term

Paid Parental Leave

Paid Time Off & Company Holidays

Job summary

Norstella is seeking a Global Account Director to grow and maintain Biopharma client base, focusing on renewal and expansion of long-term partnerships. You’ll act as a trusted advisor and align Citeline solutions with client priorities.

Travel up to 50%, Remote US location. Collaborate with cross-functional teams to drive renewal, expansion, and new bookings. Use SFDC for pipeline and forecasting while leading multistep account plans with senior stakeholders.

Qualifications

• 5+ years in similar roles preferred.
• Proven track record expanding business with clients by engaging stakeholders to understand needs and provide value.
• Strategic account planning across internal teams, identifying risks and opportunities.
• Led contract negotiations in rapidly changing environments.
• Deep knowledge of the pharmaceutical industry and life sciences.

Responsibilities

• Be accountable to achieve and exceed the agreed quarterly and annual sales targets as set forth by the business.
• Understand every facet of a client’s business including organizational structure, performance, and strategy.
• Execute a comprehensive account and territory plan to drive retention, renewal uplift, and new bookings.
• Proactively identify opportunities or address risks at strategic and tactical levels.
• Demonstrate deep knowledge to align product offerings with client needs.
• Full cycle of planning execution with internal teams to drive success.
• Partner with Product management & Client Success to share feedback and improve offerings.
• Utilize SFDC to document all sales activities and provide forecasts weekly.
• Ad hoc duties as assigned.

Skills

Account Leadership

Strategic Thinking

Contract Negotiation

Pharma Industry Knowledge

Consultative Selling

Collaboration

High Close Ratios

Team Player

Job description

Norstella is seeking a Global Account Director to grow and maintain Biopharma client base, focusing on renewal and expansion of long-term partnerships. You’ll act as a trusted advisor and align Citeline solutions with client priorities.

Travel up to 50%, Remote US location. Collaborate with cross-functional teams to drive renewal, expansion, and new bookings. Use SFDC for pipeline and forecasting while leading multistep account plans with senior stakeholders.