Remote Enterprise AI Agent Solutions Engineer

Fdetimes; United States; Remote; USD 225,000 - 265,000; Full time

Benefits offered by this job

Comprehensive benefits package

Flexible PTO

Parental leave

Retirement plan

Remote work setup budget

Wellness stipend

In‑office meals & commuter benefits

Job summary

Cresta is seeking an Enterprise AI Agent Solutions Engineer in the United States. You will serve as the AI Agent expert, driving the technical narrative in pre‑sales cycles and collaborating with Core Solutions Engineers to design, discover, and demonstrate AI Agent use cases.

You will lead workshops, evaluate integration needs, and help translate technical depth into business value for executive stakeholders. This role offers remote-friendly options and equity as part of total compensation.

Qualifications

• 5+ years in a customer-facing technical role, with at least 3–5 years in pre‑sales selling to large enterprises
• Hands-on experience designing, building, or selling AI Agents or agentic AI systems, including familiarity with agent frameworks, orchestration patterns, and LLM-based architectures
• Practical understanding of APIs, integration patterns, and how enterprise systems connect to AI Agent workflows
• Experience with Conversational AI, contact center platforms, or voice/chat automation technologies
• Demonstrated ability to translate complex AI concepts into clear business value for technical and non-technical stakeholders
• Natural workshop facilitator and collaborator, able to present to a C-suite and engineer teams
• Highly organized, meticulous in preparation, and focused on delivering excellent prospect experiences
• Ability to write Python for prototyping, scripting, or demo customization is a plus
• Familiarity with Salesforce.com and enterprise contact center technologies is a plus
• You embody our core values

Responsibilities

• Be the AI Agent expert and drive technical credibility early in the sales process
• Partner with Core SEs, owning the AI Agent technical narrative
• Lead AI Agent workshops to explore use cases, scope, and value path
• Own use case and API discovery, evaluating integration requirements
• Support high-stakes AI Agent demos in collaboration with Core SE team
• Engage early as a specialist resource to shape opportunities
• Build the business case with ROI models for economic buyers
• Collaborate with FDX and learnings to inform pre-sale positioning
• Provide feedback to Product/Engineering to accelerate roadmap
• Raise the AI Agent fluency of the SE organization through enablement

Skills

Customer-facing

AI Agents

Pre-sales

Workshop facilitation

APIs

Python

Sales collaboration

Technical storytelling

Tools

Salesforce.com

Enterprise contact center tech

Job description

Cresta is seeking an Enterprise AI Agent Solutions Engineer in the United States. You will serve as the AI Agent expert, driving the technical narrative in pre‑sales cycles and collaborating with Core Solutions Engineers to design, discover, and demonstrate AI Agent use cases.

You will lead workshops, evaluate integration needs, and help translate technical depth into business value for executive stakeholders. This role offers remote-friendly options and equity as part of total compensation.