Remote Energy Efficiency Support Pro

CLEAResult; Arkansas; Ibrido; USD 19.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, and vision insurance

401(k) with company match

Paid vacation and sick leave

Paid parental leave

Volunteer time off

Descrizione del lavoro

CLEAResult is hiring a Remote Energy Efficiency Customer Support Specialist. You’ll join a dedicated inbound support team helping utility customers save energy and money while guiding them through programs and enrollment.

The role emphasizes customer service excellence, script-based responses, and the ability to navigate multiple platforms remotely. A high school diploma, 6 months of customer-facing experience, and a 35+ WPM typing speed are required.

Competenze

• High School Diploma or GED required.
• Typing 35+ WPM.
• At least 6 months in a customer-facing role; call center experience preferred.
• Sales-oriented with focus on customer service.
• Remote-work setup with equipment provided and home internet requirements.

Mansioni

• Handle inbound customer inquiries and support multiple programs.
• Provide tech support and account assistance across platforms.
• Schedule program enrollments and educate customers on energy efficiency options.
• Maintain quality service with adherence to scripts and performance metrics.

Conoscenze

Customer service

Typing 35+ WPM

Call center experience

Communication skills

Sales oriented

Formazione

High School Diploma or GED

Descrizione del lavoro

CLEAResult is hiring a Remote Energy Efficiency Customer Support Specialist. You’ll join a dedicated inbound support team helping utility customers save energy and money while guiding them through programs and enrollment.

The role emphasizes customer service excellence, script-based responses, and the ability to navigate multiple platforms remotely. A high school diploma, 6 months of customer-facing experience, and a 35+ WPM typing speed are required.