Remote Energy Efficiency Support Pro

CLEAResult; Oklahoma; Remote; USD 19.000 - 28.000; Vollzeit

Benefits dieser Stelle

Health benefits

401(k) with match

Paid time off

Volunteer time

Recognition program

Employee Assistance Program

Training access

Zusammenfassung

CLEAResult in the United States is hiring an Energy Efficiency Customer Support Specialist who works remotely. This role supports utility customers across programs, assisting with enrollment, scheduling, and technical questions, while promoting energy-saving solutions.

You will operate across multiple platforms, follow scripts, and strive to hit service metrics with a customer-first mindset. A high school diploma and 6 months of customer-facing experience are required; typing 35+ WPM is

Qualifikationen

• Minimum 6 months of experience in a customer-facing environment.
• High School Diploma or GED required.
• Ability to type 35+ WPM.
• Sales-oriented with focus on customer service satisfaction.
• Comfort with a fixed schedule and breaks.

Aufgaben

• Handle inbound and outbound calls for energy efficiency programs.
• Navigate scripts and provide accurate information to customers.
• Assist customers with enrollment, scheduling, and tech inquiries.
• Support multiple programs across different platforms.
• Meet performance metrics while staying within scheduled hours.

Kenntnisse

Call center experience

Typing 35+ WPM

Customer service

Sales oriented

Script navigation

Ausbildung

High School Diploma or GED

Tools

CRM software

Jobbeschreibung

CLEAResult in the United States is hiring an Energy Efficiency Customer Support Specialist who works remotely. This role supports utility customers across programs, assisting with enrollment, scheduling, and technical questions, while promoting energy-saving solutions.

You will operate across multiple platforms, follow scripts, and strive to hit service metrics with a customer-first mindset. A high school diploma and 6 months of customer-facing experience are required; typing 35+ WPM is