Remote Energy Efficiency Support Pro

CLEAResult; South Dakota; Remoto; USD 22.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, and Vision Insurance

401(k) with company match

Paid vacation, sick, personal and par­

Parental leave

Paid Volunteer Time

Employee Recognition Program

Employee Assistance Program

Access to on-demand training

Descrizione del lavoro

CLEAResult is hiring a remote Energy Efficiency Customer Support Specialist to assist utility customers in saving energy and navigating program offerings. You will handle calls, enroll customers, and provide education across multiple platforms.

The role requires a high school diploma, 6 months in a customer-facing environment, and a typing speed of 35+ WPM. A sales-oriented, customer-first attitude is essential for success.

Competenze

• Experience handling inbound or outbound voice calls.
• Typing speed of 35+ words per minute.
• Customer service mindset with problem-solving.
• Sales-oriented with focus on customer satisfaction.
• Ability to navigate multiple platforms and scripts.

Mansioni

• Handle inbound customer inquiries and provide energy efficiency program support.
• Schedule visits, enroll customers, and educate on program options.
• Provide tech support and online assistance as needed.
• Follow scripts and use talking points to ensure consistent service.

Conoscenze

Inbound/outbound calls

Typing 35+ WPM

Customer service

Sales orientation

Multitask across platforms

Formazione

High School Diploma or GED

Descrizione del lavoro

CLEAResult is hiring a remote Energy Efficiency Customer Support Specialist to assist utility customers in saving energy and navigating program offerings. You will handle calls, enroll customers, and provide education across multiple platforms.

The role requires a high school diploma, 6 months in a customer-facing environment, and a typing speed of 35+ WPM. A sales-oriented, customer-first attitude is essential for success.