Remote Energy Efficiency Advocate

CLEAResult; North Dakota; Remote; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) with company match

Paid vacation, sick, personal and par­

Paid Volunteer Time

Employee Recognition Program

Employee Assistance Program

Access to on-demand training

Job summary

CLEAResult is hiring for an Energy Efficiency Customer Support Specialist. This remote role supports utility customers to save energy, enroll in programs, and improve home efficiency. You will use multiple platforms and scripts to deliver service while maintaining a customer-first approach.

Ideal candidates have at least 6 months in customer-facing roles, type 35+ WPM, and thrive under performance metrics. A stable schedule with set lunch/breaks is required, with a laptop provided and remote

Qualifications

• Experience handling inbound or outbound voice calls.
• Ability to type 35+ WPM.
• No attendance or punctuality concerns.
• Thrive in an intensive environment balancing customer support across multiple platforms.

Responsibilities

• Assist energy-efficiency programs and customer inquiries.
• Navigate multiple platforms and scripts to provide services.
• Schedule visits, enroll customers, and offer program education.
• Support chat, email, and voice interactions as needed.

Skills

Inbound calls

Active listening

Typing speed 35+ WPM

Adaptability

Education

High School Diploma or GED

Job description

CLEAResult is hiring for an Energy Efficiency Customer Support Specialist. This remote role supports utility customers to save energy, enroll in programs, and improve home efficiency. You will use multiple platforms and scripts to deliver service while maintaining a customer-first approach.

Ideal candidates have at least 6 months in customer-facing roles, type 35+ WPM, and thrive under performance metrics. A stable schedule with set lunch/breaks is required, with a laptop provided and remote