Remote Energy Efficiency Support Specialist

CLEAResult; Mississippi; Remote; USD 19.000 - 28.000; Vollzeit

Benefits dieser Stelle

Medical, Dental & Vision

401(k) match

Paid time off

Volunteer time

Recognition program

Employee assistance program

On-demand training

Zusammenfassung

CLEAResult seeks an Energy Efficiency Customer Support Specialist in a remote U.S. role. You will assist utility customers with energy saving and home efficiency improvements from anywhere in the country.

Responsibilities include handling inbound/outbound calls, following scripts, and supporting customers and tech inquiries across multiple programs and platforms. A high school diploma and 6 months in customer-facing work are required.

Qualifikationen

• High School Diploma or GED is required.
• Ability to type 35+ WPM.
• No attendance or punctuality concerns.
• Sales-oriented with focus on customer service satisfaction.

Aufgaben

• Handle inbound or outbound voice calls.
• Expertly navigate a script.
• Support customers and tech inquiries across programs.
• Balance customer support while navigating multiple platforms.

Kenntnisse

Typing 35 WPM

Customer service

Sales mindset

Ausbildung

High School Diploma or GED

Tools

CRM software

Jobbeschreibung

CLEAResult seeks an Energy Efficiency Customer Support Specialist in a remote U.S. role. You will assist utility customers with energy saving and home efficiency improvements from anywhere in the country.

Responsibilities include handling inbound/outbound calls, following scripts, and supporting customers and tech inquiries across multiple programs and platforms. A high school diploma and 6 months in customer-facing work are required.