Remote Energy Efficiency Support Advocate

CLEAResult; South Carolina; Remote; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) with match

Paid time off

Volunteer time

Recognition program

Assistance program

Training courses

Job summary

CLEAResult is hiring an Energy Efficiency Customer Support Specialist for a remote role. You will assist utility customers in saving energy, enroll in programs, and provide program education while navigating multiple platforms. The role emphasizes customer service, accuracy, and performance metrics.

Ideal candidates have 6+ months in customer-facing roles, typing speeds of 35+ WPM, and a proactive, sales-oriented attitude. This position offers benefits and remote work flexibility.

Qualifications

• High School Diploma or GED required.
• Typing speed 35+ WPM required.
• Minimum 6 months experience in a customer-facing environment; Call Center experience preferred.
• Sales-oriented with focus on customer service satisfaction.

Responsibilities

• Handle inbound and outbound calls with a customer-first approach.
• Navigate scripts effectively to assist customers.
• Support customers and technical inquiries across multiple platforms.
• Schedule visits, enroll customers, and provide program education as needed.
• Maintain accuracy and meet performance metrics in a fast-paced environment.

Skills

Call center experience

Customer service

Typing 35+ WPM

Communication skills

Sales oriented

Education

High School Diploma or GED

Job description

CLEAResult is hiring an Energy Efficiency Customer Support Specialist for a remote role. You will assist utility customers in saving energy, enroll in programs, and provide program education while navigating multiple platforms. The role emphasizes customer service, accuracy, and performance metrics.

Ideal candidates have 6+ months in customer-facing roles, typing speeds of 35+ WPM, and a proactive, sales-oriented attitude. This position offers benefits and remote work flexibility.