Remote Energy Efficiency Support Champion

CLEAResult; Iowa; Remoto; USD 19.000 - 28.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical, dental and vision insurance

401(k) with company match

Paid vacation, sick and parental leave

Volunteer time off

Employee recognition program

Employee assistance program

Access to on-demand training

Resumo da vaga

CLEAResult is seeking a Energy Efficiency Customer Support Specialist for a remote role. You will help utility customers save energy, navigate multiple programs, and support enrollment and education while leveraging script-based guidance and multi-platform tools.

The role emphasizes reliability, customer service excellence, and the ability to balance a demanding, script-driven environment with a focus on energy efficiency outcomes.

Qualificações

• High School Diploma or GED is required.
• At least 6 months of experience in a customer-facing environment.
• Call center experience is preferred.
• Able to type 35+ WPM and navigate multiple platforms.

Responsabilidades

• Handle inbound and some outbound calls with customers.
• Follow scripts and provide helpful information and enrollment support.
• Assist customers with program offerings, scheduling, and enrollment.
• Support tech inquiries and provide online assistance when needed.

Conhecimentos

Inbound calls

Outbound calls

Typing 35+ WPM

Customer support

Sales-oriented

Formação

High School Diploma

GED

Descrição da vaga

CLEAResult is seeking a Energy Efficiency Customer Support Specialist for a remote role. You will help utility customers save energy, navigate multiple programs, and support enrollment and education while leveraging script-based guidance and multi-platform tools.

The role emphasizes reliability, customer service excellence, and the ability to balance a demanding, script-driven environment with a focus on energy efficiency outcomes.