Remote Energy Efficiency Support Specialist

CLEAResult; Texas; Remoto; USD 19.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health Insurance

401(k) Match

Paid Vacation

Volunteer Time

Recognition Program

Employee Assistance Program

Online Training

Descrizione del lavoro

CLEAResult seeks an Energy Efficiency Customer Support Specialist for remote work. You will help utility customers save money, improve home energy use, and support multiple programs via calls, chat, and email.

Ideal candidates have 6+ months in customer-facing roles, can type 35+ WPM, and work well under structured schedules with set lunches and breaks. No sponsorships for international applicants.

Competenze

• High School Diploma or GED is required.
• Minimum 6 months of experience in a customer-facing environment.
• Call center experience in inbound/outbound environment preferred.
• Sales-oriented with focus on customer satisfaction.

Mansioni

• Handle inbound and outbound voice calls with professionalism.
• Navigate multiple platforms and scripts during interactions.
• Provide energy efficiency program information and support to customers.
• Maintain focus on customer service goals and performance metrics.

Conoscenze

Call center experience

Script navigation

Customer support

Multitask across platforms

Formazione

High School Diploma or GED

Descrizione del lavoro

CLEAResult seeks an Energy Efficiency Customer Support Specialist for remote work. You will help utility customers save money, improve home energy use, and support multiple programs via calls, chat, and email.

Ideal candidates have 6+ months in customer-facing roles, can type 35+ WPM, and work well under structured schedules with set lunches and breaks. No sponsorships for international applicants.