Remote Energy-Efficiency Support Specialist

CLEAResult; Ohio; Remoto; USD 21.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Volunteer time

Recognition program

Employee assistance program

Training courses

Descrizione del lavoro

CLEAResult is seeking an Energy Efficiency Customer Support Specialist. This remote role supports utility customers, helping them save money and improve home energy use while contributing to climate improvement through actionable guidance.

You will navigate multiple platforms to deliver customer service, schedule visits, enroll customers, offer program education, provide tech support, and share status updates as needed.

Competenze

• Minimum 6 months of experience in a customer-facing environment.
• Call center experience in inbound/outbound sales preferred.
• Typing 35+ WPM.
• High School Diploma or GED is required.
• Ability to thrive in a fast-paced environment across multiple platforms.

Mansioni

• Support multiple energy-efficiency programs across platforms.
• Provide customer service, scheduling, enrollment, and educational support.
• Offer tech support and status updates to customers.
• Follow scripts and talking points for consistent messaging.

Conoscenze

Call center experience

Customer service

Typing 35+ WPM

Punctuality

Multi-platform navigation

Sales-oriented

Formazione

High school diploma or GED

Descrizione del lavoro

CLEAResult is seeking an Energy Efficiency Customer Support Specialist. This remote role supports utility customers, helping them save money and improve home energy use while contributing to climate improvement through actionable guidance.

You will navigate multiple platforms to deliver customer service, schedule visits, enroll customers, offer program education, provide tech support, and share status updates as needed.