Remote Education & Development Instructor

Working Solutions; Arkansas; Remote; USD 40,000 - 80,000; Full time

Benefits offered by this job

Health, dental, vision, life, and DIS/

401(k) with company match

Generous paid time off, holidays, and

Fully remote work environment

Job summary

Working Solutions is seeking full-time Instructors who will work virtually from home offices, delivering the online instruction we provide to our independent contractor PROs just before they begin working on one of our virtual call center client programs. To qualify for employee positions, candidates must be legal residents of the United States.

Design class curriculum and thoroughly prepare Working Solutions Pros for quality project work, to contribute to the growth and success of Working

Qualifications

• Bachelor’s degree required or higher, preferably in Education.
• 3–5 years classroom or virtual training experience.
• Willingness to have fun, be creative and inspire learning.

Responsibilities

• Design class curriculum and thoroughly prepare Working Solutions Pros for quality project work.
• Complete research and training to understand client business and project requirements.
• Review and modify project documentation to fit virtual preparation methods and timeframes.
• Develop virtual preparation materials with guidance from Director of Agent Development.
• Prepare assigned agents to competently complete projects, including testing and providing project/client information.
• Assist Contract Instructors with delivery of project preparation information for large/ongoing projects.
• Assist with agent scheduling to improve retention and success rates.
• Document and implement programs, processes and procedures as needed.

Skills

Teaching experience

Curriculum development

Virtual training

Attention to detail

Education

Bachelor’s degree

Education-related field

Job description

Working Solutions is seeking full-time Instructors who will work virtually from home offices, delivering the online instruction we provide to our independent contractor PROs just before they begin working on one of our virtual call center client programs. To qualify for employee positions, candidates must be legal residents of the United States.

Design class curriculum and thoroughly prepare Working Solutions Pros for quality project work, to contribute to the growth and success of Working