Remote Customer Success Manager - Spanish Speaking

Streamline Healthcare Solutions; Clifton (TX); À distance; USD 65 000 - 95 000; Plein temps

Résumé du poste

Streamline Healthcare Solutions in the United States is seeking a Customer Success Manager to manage multiple accounts, ensure renewals, and advocate for customers. The role aligns with Mountain or Central time to support clients in those time zones.

Bachelor's degree required; prior CSM experience preferred. Travel up to 20% and a background in Behavioral Healthcare or EMR is a plus. This remote position offers flexible collaboration across teams and modern healthcare software platforms.

Qualifications

• Bachelor's degree or higher in a related field.
• Prior experience as a Customer Success Manager is desirable.
• Experience in Project Management and Change Management.
• Leadership and Team Building Skills.
• Background experience in Behavioral Healthcare or in Electronic Medical Records is preferred.
• Willingness to travel up to 20%.

Responsabilités

• Manage multiple customer accounts to ensure satisfaction.
• Understand customer needs and priorities.
• Manage projects to ensure deliverables are met.
• Regular meetings to stay up to date with customer needs.
• Facilitate sales of added functionality and modules to increase the customer’s efficiency.
• Maintain customer retention.

Connaissances

Leadership

Project Management

Change Management

Team Building

Customer Advocacy

Travel up to 20%

Formation

Bachelor's degree or higher in a related field

Description du poste

Streamline Healthcare Solutions in the United States is seeking a Customer Success Manager to manage multiple accounts, ensure renewals, and advocate for customers. The role aligns with Mountain or Central time to support clients in those time zones.

Bachelor's degree required; prior CSM experience preferred. Travel up to 20% and a background in Behavioral Healthcare or EMR is a plus. This remote position offers flexible collaboration across teams and modern healthcare software platforms.