Remote Spanish-Speaking Customer Success Manager

Streamline Healthcare Solutions; Pennsylvania; A distancia; USD 70.000 - 90.000; Jornada completa

Descripción de la vacante

Streamline Healthcare Solutions is seeking a Customer Success Manager for a remote role based in the United States. You will manage multiple customer accounts, advocate for the customer, and coordinate with cross-functional teams to ensure an exceptional experience.

The role typically follows Mountain or Central time to support those time zones. Requirements include a bachelor’s degree, prior CSM experience, and skills in project and change management, with leadership and team-building

Formación

• Bachelor’s degree or higher in a related field.
• Prior Customer Success Manager experience preferred.
• Experience in project management and change management.
• Strong leadership and team-building abilities.
• Background in Behavioral Healthcare or EMR preferred.
• Willingness to travel up to 20%.

Responsabilidades

• Manage multiple customer accounts and ensure satisfaction.
• Coordinate across teams to deliver exceptional customer experience.
• Align work schedule with Mountain or Central time for applicable customers.
• Support sales of added functionality and modules.

Conocimientos

Project Management

Change Management

Leadership

Team Building

Healthcare IT

Educación

Bachelor's degree or higher

Descripción del empleo

Streamline Healthcare Solutions is seeking a Customer Success Manager for a remote role based in the United States. You will manage multiple customer accounts, advocate for the customer, and coordinate with cross-functional teams to ensure an exceptional experience.

The role typically follows Mountain or Central time to support those time zones. Requirements include a bachelor’s degree, prior CSM experience, and skills in project and change management, with leadership and team-building