Remote Court Coverage Pro

ABC Legal Services; Town of King (WI); Remote; USD 28.000 - 30.000; Vollzeit

Benefits dieser Stelle

Health, Dental, and Vision Insurance

401(k) with Company Matching

Paid Time Off

7 Paid Company Holidays

4 Floating Holidays per Year

Long-Term Disability

Health Care Reimbursement FSA

Zusammenfassung

Docketly, a remote, fast-growing legal-tech company, is hiring an Operations Associate to own a live book of court hearings. You will negotiate, schedule, and coordinate attorney coverage, working across phones, texts, and email to secure confirmations on deadlines.

The role emphasizes rapid decision-making, data accuracy, and strong client communication from a remote setup. On-site presence is not required, with Mountain Time hours commonly observed.

Qualifikationen

• 1+ year in a role requiring high-volume phone outreach or direct negotiation.
• Excellent verbal and written communication skills.
• Genuinely organized with ability to manage many items at once.
• Calm and decisive under deadline pressure; you make the call and keep moving.
• Tech-savvy and quick to learn new platforms.
• High school diploma or equivalent.

Aufgaben

• Secure coverage on a deadline by calling, texting, and emailing attorneys to lock in a right attorney before the hearing date.
• Negotiate fees in real time while protecting margin and handling counteroffers.
• Triage a fast-moving pipeline and prioritize hearings with quick judgment calls.
• Onboard and support attorneys; be their go-to contact so they keep saying yes.
• Keep clients updated on hearing status to build trust and avoid surprises.
• Log activity, confirm assignments, and keep the pipeline accurate.

Kenntnisse

Phone outreach

Negotiation

Communication

Organization

Calm under deadline

Ausbildung

High school diploma

Tools

CRM software

Scheduling tools

Jobbeschreibung

Docketly, a remote, fast-growing legal-tech company, is hiring an Operations Associate to own a live book of court hearings. You will negotiate, schedule, and coordinate attorney coverage, working across phones, texts, and email to secure confirmations on deadlines.

The role emphasizes rapid decision-making, data accuracy, and strong client communication from a remote setup. On-site presence is not required, with Mountain Time hours commonly observed.