Remote Court Coverage Specialist

ABC Legal Services; Lake Michigan Beach (MI); Remote; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401(k) with Company Matching

Paid Time Off

7 Paid Company Holidays

4 Floating Holidays per Year

Life Insurance and AD&D Insurance

Long-Term Disability

Flexible Spending Account (FSA)

Dependent Care FSA

Employee Assistance Program (EAP)

Pet Insurance

Job summary

Docketly, a remote-friendly legal-tech company, is seeking an Operations Associate on the Coverage team to manage a live book of court hearings, lock in attorney coverage, and negotiate fees in real time. You’ll be the glue between law firms and attorneys, handling calls, texts, and emails, triaging priorities, onboarding new attorneys, and keeping clients updated while protecting margin.

This full-time role offers a fast pace, clear daily metrics, and growth potential within a collaborative

Qualifications

• 1+ year in a role requiring high-volume phone outreach or direct negotiation.
• Strong verbal and written communication skills.
• Genuinely organized with the ability to manage many open items at once.

Responsibilities

• Secure coverage on a deadline by phone, text, and email.
• Negotiate fees in real time while protecting margin.
• Triage a fast-moving pipeline and prioritize hearings.
• Onboard and support attorneys and keep clients updated.

Skills

Phone outreach

Negotiation

Organization

CRM tools

Communication

Attention to detail

Education

High school diploma

Tools

CRM software

Google Workspace

Job description

Docketly, a remote-friendly legal-tech company, is seeking an Operations Associate on the Coverage team to manage a live book of court hearings, lock in attorney coverage, and negotiate fees in real time. You’ll be the glue between law firms and attorneys, handling calls, texts, and emails, triaging priorities, onboarding new attorneys, and keeping clients updated while protecting margin.

This full-time role offers a fast pace, clear daily metrics, and growth potential within a collaborative