Remote Client Success Lead — Post-Sale & Growth

Overseas; Illinois; Remote; USD 70,000 - 120,000; Full time

Benefits offered by this job

Paid Time Off

Holidays observance

100% remote setup

Job summary

Hire Overseas is seeking an Internal Customer Success Manager to own existing client relationships after the sale, coordinating check-ins, candidate vetting, and placements. You will ensure high client satisfaction and repeat business while working remotely with US business hours.

Join a small, founder-led team and grow with the company as it scales. Expect USD compensation, holidays, PTO, and a fully remote setup that supports productivity across time zones.

Qualifications

• Relevant experience in customer success, account management, staffing, or recruiting.
• Clear, real, personal written communication; ability to respond quickly and professionally.
• Owns client outcomes with a proactive, problem-solving approach.

Responsibilities

• Be the primary post-sale contact and manage client relationships through the engagement lifecycle.
• Evaluate and present top candidates, coordinate interviews, collect feedback, and close placements.
• Drive growth and retention by proactive outreach, encouraging reviews, and referrals.

Skills

Customer success

Account management

Staffing

Recruiting

Written communication

Ownership mindset

Responsive

Job description

Hire Overseas is seeking an Internal Customer Success Manager to own existing client relationships after the sale, coordinating check-ins, candidate vetting, and placements. You will ensure high client satisfaction and repeat business while working remotely with US business hours.

Join a small, founder-led team and grow with the company as it scales. Expect USD compensation, holidays, PTO, and a fully remote setup that supports productivity across time zones.