Remote Client Success Lead – Growth & Retention

Overseas; Michigan; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

USD salary paid bi-monthly

Paid Time Off

Holidays

100% remote setup

US business hours availability

Direct access to founders

High ownership and growth

Job summary

Hire Overseas is seeking an Internal Customer Success Manager to own post-sale client relationships, conducting check-ins, vetting and presenting overseas candidates, coordinating placements, and driving retention. You will be central to ensuring client success and repeat business as the company scales.

You will join a founder-led, fast-growing offshore staffing platform with 100% remote work, US business hours availability, and a strong referral-driven client base.

Qualifications

• Experience in customer success or account management.
• Strong written and verbal communication across stakeholders.
• Ability to own client outcomes and drive solutions.
• Comfortable with remote collaboration and fast growth environments.

Responsibilities

• Own post-sale client relationships and manage ongoing engagement.
• Vet and present candidates, coordinate interviews, and close placements.
• Maintain proactive check-ins and address issues before clients notice them.
• Turn satisfied clients into repeat business, reviews, and referrals.

Skills

Customer success

Account management

Staffing/recruiting

Communication

Ownership mindset

Remote work

Job description

Hire Overseas is seeking an Internal Customer Success Manager to own post-sale client relationships, conducting check-ins, vetting and presenting overseas candidates, coordinating placements, and driving retention. You will be central to ensuring client success and repeat business as the company scales.

You will join a founder-led, fast-growing offshore staffing platform with 100% remote work, US business hours availability, and a strong referral-driven client base.