Remote Customer Success Lead: Ownership & Growth

Overseas (United States); Colorado; Hybrid; USD 90,000 - 150,000; Full time

Benefits offered by this job

Paid Time Off

100% remote setup

Job summary

Hire Overseas is seeking an Internal Customer Success Manager to own and nurture relationships with existing clients on a fully remote basis. You will act as the post-sale point of contact, running check-ins, vetting and presenting candidates, coordinating placements, and driving client happiness to inspire referrals and repeat business.

You will collaborate directly with co-founders in a fast-growing offshore staffing platform, ensuring responsiveness during US business hours and maintaining

Qualifications

• Experience managing post-sale client relationships and ensuring renewals.
• Ability to vet and present candidates and coordinate placements.
• Strong ownership mindset and proactive problem solving.

Responsibilities

• Serve as the primary point of contact for existing clients after the sale.
• Lead check-ins, escalation calls, and manage client relationships end-to-end.
• Coordinate candidate interviews, feedback, and placement decisions.
• Turn satisfied clients into referrals and repeat business.

Skills

Client relationships

Account management

Staffing

Recruiting

Written communication

Tools

CRM software

ATS

Job description

Hire Overseas is seeking an Internal Customer Success Manager to own and nurture relationships with existing clients on a fully remote basis. You will act as the post-sale point of contact, running check-ins, vetting and presenting candidates, coordinating placements, and driving client happiness to inspire referrals and repeat business.

You will collaborate directly with co-founders in a fast-growing offshore staffing platform, ensuring responsiveness during US business hours and maintaining