Remote Client Services & Scheduling Specialist

Next Stop Travel; Saint Petersburg (FL); Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

Remote work

Training and onboarding

Performance-based compensation

Job summary

Next Stop Travel is seeking a Customer Service Representative for a fully remote role based in the United States. You will handle client inquiries, coordinate service arrangements, and manage reservations with external providers while maintaining accurate records in internal systems.

The role emphasizes detail-oriented service, effective communication, and the ability to work independently in a structured remote setting. Training and ongoing support are provided as part of onboarding.

Qualifications

• Experience in customer service, coordination, or administrative roles preferred.
• Strong organizational and communication skills.
• Ability to work independently and manage priorities effectively.
• Comfortable using digital tools and web-based systems.
• Detail-oriented with a focus on accuracy.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms.
• Identify client needs and present appropriate service options.
• Coordinate scheduling and organize detailed service plans.
• Submit and manage reservations with external providers.
• Ensure timely follow-up and clear communication throughout all stages.
• Maintain accurate records within internal systems.
• Support process improvements and team collaboration initiatives.

Skills

Customer service

Coordination

Administrative support

Organization

Communication

Tools

CRM software

Web-based tools

Job description

Next Stop Travel is seeking a Customer Service Representative for a fully remote role based in the United States. You will handle client inquiries, coordinate service arrangements, and manage reservations with external providers while maintaining accurate records in internal systems.

The role emphasizes detail-oriented service, effective communication, and the ability to work independently in a structured remote setting. Training and ongoing support are provided as part of onboarding.