Remote Client Services & Scheduling Specialist

Next Stop Travel; Las Vegas (NV); Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Flexible remote work

Performance-based pay

Training & support

Job summary

Next Stop Travel is seeking a Customer Service Representative to assist clients, organize service arrangements, and support coordination in a flexible remote setting. You will handle inquiries via email, phone, and online platforms, identify client needs, and present suitable options.

The role emphasizes accuracy, multi-tasking, and clear communication, with onboarding and ongoing training provided. Performance-based pay reflects successful client arrangements.

Qualifications

• Experience in customer service, coordination, or administrative roles preferred.
• Strong organizational and communication skills.
• Ability to work independently and manage priorities effectively.
• Comfortable using digital tools and web-based systems.
• Detail-oriented with a focus on accuracy.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms
• Identify client needs and present appropriate service options
• Coordinate scheduling and organize detailed service plans
• Submit and manage reservations with external providers
• Ensure timely follow-up and clear communication throughout all stages
• Maintain accurate records within internal systems
• Support process improvements and team collaboration initiatives

Skills

Customer service experience

Coordination skills

Organizational skills

Communication skills

Independent worker

Digital tools proficiency

Detail-oriented

Job description

Next Stop Travel is seeking a Customer Service Representative to assist clients, organize service arrangements, and support coordination in a flexible remote setting. You will handle inquiries via email, phone, and online platforms, identify client needs, and present suitable options.

The role emphasizes accuracy, multi-tasking, and clear communication, with onboarding and ongoing training provided. Performance-based pay reflects successful client arrangements.