Remote Client Booking Concierge

Travelwithsan; Reading (Berks County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Remote work

Structured onboarding

Professional development

Continuing education

Online tools access

Supportive team

Job summary

Travelwithsan is seeking a Client Booking Specialist to assist clients in researching available options and coordinating booking requests based on their needs and preferences. You will communicate with clients, research options online, and manage important details with timely, professional service.

The ideal candidate is comfortable with email and web-based systems, can handle multiple requests, and maintains accurate booking records while providing ongoing support throughout the process.

Qualifications

• Excellent verbal and written communication.
• Strong organization and attention to detail.
• Customer-focused attitude.
• Good online research abilities.
• Comfortable using email and web-based systems.
• Ability to manage multiple client requests.
• Strong problem-solving and follow-up skills.

Responsibilities

• Communicate with clients to understand preferences and requirements.
• Research available options and services.
• Assist with accommodations, transportation, activities, and related arrangements.
• Coordinate booking requests and confirmations.
• Review reservation information for accuracy.
• Provide clients with relevant details and updates.
• Assist with changes and special requests.
• Maintain accurate client and booking documentation.
• Follow up when additional information is required.
• Communicate with service providers as necessary.
• Provide ongoing client support throughout the process.

Skills

Communication

Organization

Customer focus

Research skills

Email tools

Multitasking

Problem solving

Booking experience

Job description

Travelwithsan is seeking a Client Booking Specialist to assist clients in researching available options and coordinating booking requests based on their needs and preferences. You will communicate with clients, research options online, and manage important details with timely, professional service.

The ideal candidate is comfortable with email and web-based systems, can handle multiple requests, and maintains accurate booking records while providing ongoing support throughout the process.