Remote Client Concierge & Booking Specialist

Travelwithsan; Houston (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Remote work environment

Structured onboarding

Professional development

Online tools access

Job summary

Travelwithsan seeks a motivated Client Booking Specialist to help clients research options and coordinate booking requests based on their needs. You will communicate with clients, research options online, and manage details to provide timely service.

The role emphasizes strong communication, organization, and a client-focused approach, with remote work and ongoing training to support professional growth and service quality.

Qualifications

• Strong verbal and written communication skills.
• Excellent organization and attention to detail.
• Customer-focused attitude.
• Good online research abilities.
• Comfortable using email and web-based systems.
• Ability to manage multiple client requests.
• Strong problem-solving and follow-up skills.
• Previous booking, hospitality, customer service, or administrative experience is helpful but not required.

Responsibilities

• Communicate with clients to understand their preferences and requirements.
• Research available options and services.
• Assist with accommodations, transportation, activities, and related arrangements.
• Coordinate booking requests and confirmations.
• Review reservation information for accuracy.
• Provide clients with relevant details and updates.
• Assist with changes and special requests.
• Maintain accurate client and booking documentation.
• Follow up when additional information is required.
• Communicate with service providers as necessary.
• Provide ongoing client support throughout the process.

Skills

Communication

Organization

Customer-focused

Online research

Email & web systems

Multitasking

Problem solving

Booking/hospitality experience

Job description

Travelwithsan seeks a motivated Client Booking Specialist to help clients research options and coordinate booking requests based on their needs. You will communicate with clients, research options online, and manage details to provide timely service.

The role emphasizes strong communication, organization, and a client-focused approach, with remote work and ongoing training to support professional growth and service quality.