Remote Client Booking Concierge

Travelwithsan

Fort Worth (TX)

On-site

USD 38,000 - 56,000

Full time

6 days ago

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Benefits offered by this job

Remote work

Structured onboarding

Professional development

Continuing education

Online tools access

Supportive team

Job summary

Travelwithsan is seeking a Client Booking Specialist to assist clients with researching options and coordinating booking requests tailored to their needs and preferences. The role emphasizes clear communication, online research, and meticulous handling of booking details.

The ideal candidate thrives in a remote work environment, communicates professionally, and can manage multiple client requests with strong follow-up. Training and ongoing professional development are provided.

Qualifications

Strong verbal and written communication skills.
Excellent organization and attention to detail.
Customer-focused attitude.
Good online research abilities.
Comfortable using email and web-based systems.
Ability to manage multiple client requests.
Strong problem-solving and follow-up skills.
Previous booking, hospitality, customer service, or administrative experience is helpful but not required.

Responsibilities

Communicate with clients to understand preferences and requirements.
Research available options and services.
Assist with accommodations, transportation, activities, and related arrangements.
Coordinate booking requests and confirmations.
Review reservation information for accuracy.
Provide clients with relevant details and updates.
Assist with changes and special requests.
Maintain accurate client and booking documentation.
Follow up when additional information is required.
Communicate with service providers as necessary.
Provide ongoing client support throughout the process.