Remote Client Concierge & Booking Specialist

Travelwithsan; Scottsdale (AZ); On-site; USD 40,000 - 56,000; Full time

Job summary

Travelwithsan is seeking a motivated Client Booking Specialist to assist clients with researching options and coordinating booking requests based on their needs and preferences. You will communicate with clients, research information online, and manage important details while delivering timely and professional service.

Responsibilities include understanding client requirements, researching options, coordinating accommodations, transportation, activities, and confirmations; reviewing reservation

Qualifications

• Strong verbal and written communication skills.
• Excellent organization and attention to detail.
• Customer-focused attitude.
• Good online research abilities.
• Comfortable using email and web-based systems.
• Ability to manage multiple client requests.
• Strong problem-solving and follow-up skills.
• Experience in booking, hospitality, customer service, or administrative work is helpful but not required.

Responsibilities

• Communicate with clients to understand preferences and requirements.
• Research available options and services.
• Assist with accommodations, transportation, activities, and related arrangements.
• Coordinate booking requests and confirmations.
• Review reservation information for accuracy.
• Provide clients with relevant details and updates.
• Assist with changes and special requests.
• Maintain accurate client and booking documentation.
• Follow up when additional information is required.
• Communicate with service providers as necessary.
• Provide ongoing client support throughout the process.

Skills

Communication

Organization

Customer focus

Online research

Email/web systems

Multitasking

Problem-solving

Booking/hospitality experience

Job description

Travelwithsan is seeking a motivated Client Booking Specialist to assist clients with researching options and coordinating booking requests based on their needs and preferences. You will communicate with clients, research information online, and manage important details while delivering timely and professional service.

Responsibilities include understanding client requirements, researching options, coordinating accommodations, transportation, activities, and confirmations; reviewing reservation