Remote Client Booking Concierge

Travelwithsan; Providence (RI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Remote work

Onboarding and training

Professional development

Continuing education opportunities

Online tools access

Supportive team environment

Job summary

Travelwithsan is seeking a motivated Client Booking Specialist to assist clients with researching options and coordinating bookings based on their needs. You will communicate with clients, research information online, and manage important details to provide timely, professional service.

The role emphasizes remote work, structured onboarding and training, ongoing professional development, access to online tools, and a supportive team environment.

Qualifications

• Excellent communication and listening skills.
• Strong organization and attention to detail.
• Customer-focused attitude.
• Good online research abilities.
• Comfortable using email and web-based systems.
• Ability to manage multiple client requests.
• Strong problem-solving and follow-up skills.
• Previous booking/hospitality/customer service/administrative experience is helpful but not required.

Responsibilities

• Communicate with clients to understand preferences and requirements.
• Research available options and services.
• Assist with accommodations, transportation, activities, and related arrangements.
• Coordinate booking requests and confirmations.
• Review reservation information for accuracy.
• Provide clients with relevant details and updates.
• Assist with changes and special requests.
• Maintain accurate client and booking documentation.
• Follow up when additional information is required.
• Communicate with service providers as necessary.
• Provide ongoing client support throughout the process.

Skills

Communication skills

Organization

Customer-focused

Online research

Email & web systems

Multi-tasking

Problem solving

Booking/hospitality experience (help)

Job description

Travelwithsan is seeking a motivated Client Booking Specialist to assist clients with researching options and coordinating bookings based on their needs. You will communicate with clients, research information online, and manage important details to provide timely, professional service.

The role emphasizes remote work, structured onboarding and training, ongoing professional development, access to online tools, and a supportive team environment.