Remote Client Booking Specialist

Travelwithsan; Boulder (CO); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Remote work

Structured onboarding

Professional development

Continuing education

Access to online tools

Supportive team environment

Job summary

Travelwithsan is seeking a motivated Client Booking Specialist to assist clients with researching options and coordinating booking requests based on their needs and preferences. The role emphasizes clear communication, meticulous research, and timely, professional service.

The ideal candidate will be comfortable communicating with clients, researching information online, and managing important details while providing ongoing support.

Qualifications

• Strong verbal and written communication skills.
• Excellent organization and attention to detail.
• Customer-focused attitude.
• Good online research abilities.
• Comfortable using email and web-based systems.
• Ability to manage multiple client requests.
• Previous booking, hospitality, customer service, or administrative experience is helpful but not required.

Responsibilities

• Communicate with clients to understand preferences and requirements.
• Research available options and services.
• Assist with accommodations, transportation, activities, and related arrangements.
• Coordinate booking requests and confirmations.
• Review reservation information for accuracy.
• Provide clients with relevant details and updates.
• Assist with changes and special requests.
• Maintain accurate client and booking documentation.
• Follow up when additional information is required.
• Communicate with service providers as necessary.
• Provide ongoing client support throughout the process.

Skills

Communication

Organization

Customer focus

Online research

Email systems

Multitasking

Problem-solving

Job description

Travelwithsan is seeking a motivated Client Booking Specialist to assist clients with researching options and coordinating booking requests based on their needs and preferences. The role emphasizes clear communication, meticulous research, and timely, professional service.

The ideal candidate will be comfortable communicating with clients, researching information online, and managing important details while providing ongoing support.